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Sales Developement
Representative

As a Sales Development Representative (SDR) at Callbox, you will be instrumental in identifying and generating new business opportunities. Your primary responsibility is to execute meticulously crafted sales programs, engage potential customers across diverse channels, and collaborate seamlessly with your Production Manager and Client Success Managers to ensure the effectiveness and smooth operation of each program

    Scope of Responsibilities
  • Execute outbound sales outreach, including cold-calling, email, and social media engagement, to identify, attract, and maintain a constant pipeline of potential customers.
  • Deliver effective sales pitches and scripts tailored to specific customer needs and interests, aiming to convert potential leads into customers.
  • Coordinate and schedule meetings with prospective clients, including pre-qualifying leads, arranging sales presentations and consultations, and ensuring sustained engagement through diligent follow-ups.
  • Provide comprehensive details about products or services, addressing customer inquiries effectively, while maintaining discretion on pricing until appropriate.
  • Proactively source potential customer data from various channels and diligently follow up on sales inquiries through phone calls, emails, and other communication methods.
  • Accurately document customer details, responses, and transactional information, maintaining a meticulous log of interactions and lead progress.
  • Conduct market research and client surveys to collect insights about potential clients, market trends, and customer preferences.
  • Adjust sales strategies based on customer feedback and undertake additional responsibilities, including non-voice tasks, as directed by the supervisors.
    • Qualifications
  • Must be at least a 2nd-year college student or possess an equivalent number of college units.
  • Excellent communication skills, both verbal and written.
  • Amenable to working in an office-based setup.
  • Sales or marketing experience is required.
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Marketing Lead
Generator

    Scope of Responsibilities
  • Schedule appointments for sales representatives to meet with prospective clients to attend sales presentations via phone and online channels (e-mail, social media, and/or website)
  • Contact businesses or private individuals by telephone, email, and LinkedIn to solicit interest in Callbox.
  • Maintains and grows a database of prospects for Callbox with complete contact information and contact history. Such information is derived from conversations, email correspondence, and online sources such as search engines, social media, websites, etc.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • High school/Vocational graduates are welcome to apply (must have an accumulated six months total of work experience)
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
Send Application
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Content Writer

    Scope of Responsibilities
  • Come up with ideas and words that can get an advertising or promotional message across clearly and effectively.
  • Create the text for advertisements, promotional brochures, and other public relations communications.
  • Work as part of a team to develop promotional materials designed to sell a product, service, person, or idea.
  • Collaborate with the clients and other creative team members to generate ideas.
  • Shows good judgment and maturity concerning client interactions
  • Create email content for client campaigns
  • Creation of a content marketing calendar to ensure all email templates are supplemented throughout the campaign
  • Monitor and analyze marketing content for clients such as banner ads, landing pages, etc.
  • Working alongside the social media specialist to create content for the different social media channels (inmail messages)
  • Attaining production targets set by the team leader (overall reply rate)
  • Reporting to team leader on campaign metrics and status regularly
  • Depending on the skillset, the content specialist can do or coordinate with the landing page creation.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Has strong analytical skills
  • Detail-oriented and organized
  • Assertive, competitive, and committed
  • Has practical time management skills
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Data Profiler

Scope of Responsibilities
  • Research data for new and prospective clients, creating and maintaining a list of prospective clients with complete contact information and other relevant information needed in the buying process.
  • Supply prospect data using different channels, mainly via online research, and other sources such as membership lists, conference attendees, and occasionally via phone calls
  • Maintaining a clean, updated database of prospects by removing or modifying data that is not updated, incomplete, irrelevant, duplicated, or improperly formatted.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Organization skills
  • Quick typing skills
  • Knowledge of the use of MS Excel
  • Attention to detail
  • Computer savvy
  • Confidentiality
  • Thoroughness
Send Application
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Social Media Marketer

Scope of Responsibilities
  • Oversee day-to-day management of campaigns and ensure brand consistency
  • Facilitate scaling brand and company awareness through various social media channels
  • Work with the brand to create and implement social media strategies monthly
  • Ensure brand consistency in copy through tone, voice, and terminology
  • Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
  • Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube, and LinkedIn
  • Ensure progress on all platforms by using analytical tools such as Google Analytics and others
  • Oversee the creating and implementation of the monthly editorial calendar, which includes monthly sales objectives and initiatives
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Proficient using multi-social posting programs such as Hootsuite and HubSpot
  • Strong computer skills using Microsoft Office and Adobe Suites
  • General knowledge of Search Engine Optimization and internet ranking for web content
  • Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
  • Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
  • Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once
Send Application
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Senior Business Business
Development Manager

Scope of Responsibilities
  • Hit or exceed a set sales monthly quota and a fixed revenue per lead target.
  • Present the company and its services to all leads assigned by the Marketing and the Inside Sales groups.
  • Nurture these leads and attempt to turn them into customers.
  • Generate new leads via cold marketing and create a unique network of relationships by leveraging existing networks to secure ongoing introductions and referrals.
  • Record all sales activities in the Pipeline CRM and all other tools provided.
  • Update client information in the company contact database in the Pipeline CRM.
  • Report a monthly forecast.
  • Provide feedback and recommendation to management to improve Callbox' reputation, competitive advantage, and product specifics.
  • Collaborate with the management team to improve marketing materials and expand the company's marketing reach.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Experience of at least three (3) years as a Business Development Manager for a company in a related field.
  • Possesses a Bachelor's degree in any field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
Send Application
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Client Success
Manager

    As a Client Success Manager, you will be pivotal in overseeing team performance, enhancing efficiency, and steering program success. Your position is integral in fostering strategic client relationships and building trust across the organization, contributing to our dynamic business growth.

    Scope of Responsibilities
  • Cultivate and maintain strong relationships (ensuring Callbox is a trusted partner) with clients, ranging from key stakeholders to C-level executives.
  • Serve as the primary liaison for clients, closely collaborating with internal and external stakeholders to drive successful campaign implementation and demonstrate service value.
  • Be the voice of the client within Callbox, addressing needs and advocating for client interests.
  • Manage client communications and operations, including setting up and leading both personal and group meetings (virtual and in-person) to maximize engagement and uncover new opportunities.
  • Incorporate regular, in-depth performance reporting to clients, offering insights and actionable recommendations based on program data.
  • Ensure diligent alignment with and achievement of client-specific Key Performance Indicators (KPIs), adapting strategies as necessary to meet these targets within the agreed timeframes.
  • Monitor and manage client accounts using CRM tools like HubSpot, tracking key performance indicators and client engagement metrics.
  • Engage in client acquisition activities, including delivering sales presentations, nurturing leads, and closing deals, aimed at broadening our client network and advancing business development.
  • Participate actively in product development discussions, roadmap planning, and execution, ensuring that client feedback is integrated into Callbox's offerings.
  • Focus on minimizing client attrition by employing strategic renewal tactics and addressing potential concerns proactively to ensure continued client engagement and satisfaction.
  • Perform other tasks as directed by supervisors or the CEO.
    • Qualifications
  • 5+ years of experience in managing mid-size to enterprise accounts, with a focus on handling global companies in regions such as the US and EU.
  • Proven track record in the onboarding, management, and retention of clients, reflecting a high rate of client satisfaction and account renewal.
  • Proficient in navigating complex client environments, addressing challenges, and aligning our solutions with client needs.
  • Strong ability to work both independently and collaboratively in a dynamic, fast-paced environment.
  • Exceptional communication and storytelling skills, capable of engaging with key decision-makers and C-level executives.
  • Technical background in B2B lead generation and sales processes is desirable.
  • Prior sales or marketing experience in a client-facing role is an advantage.
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Production Manager

    Scope of Responsibilities
  • Manages digital campaigns, ensuring that they meet Client objectives and excellent results.
  • Works with the Sales team in developing integrated marketing solutions that directly address the clients' needs/wants.
  • Monitors campaign performance and provide sales and clients with upselling and optimization recommendations.
  • Produces campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
  • Accountable for delivering the Group's Production Quota and maintaining specified Group KPIs
  • Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing, and continuously discover other means to generate lists and production.
  • Manages digital campaigns, ensuring that they meet Client objectives and excellent results.
  • Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.)
  • As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.
  • Monitor attendance and schedule adherence of the group and maintain the company's standard DA Ratio.
  • Practice and ensure compliance with all company policies and procedures
  • Deliver regular reports of campaign results per company's requirement or Client/ Account Manager's requirement
  • Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counselling as needed.
  • Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment.
  • Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies
  • Maintain regular measurement of the ROI of campaigns.
  • Other tasks are assigned by the supervisor or CEO.
    • Qualifications
  • Experience of at least three (3) years as a Supervisor or Manager for a company in a related field.
  • Possesses a Bachelor's degree in any field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Company Nurse

The ideal candidate is a Licensed Nurse who has at least 2-3 years of work experience. Has (8) hours of basic training in BOSH, ACLS, BLS. Having an ONHAP certificate is an advantage. The nurse will be in charge of operating the company clinic and executing its health and safety programs.

    Scope of Responsibilities
  • Assesses and determines the health status of the employees
  • Provides emergency treatment to all employees by giving first aid, checking vital signs, and dispensing medicine to prevent further complications
  • Accompanies and transports the injured or ailing employee to the nearest medical service or hospital in case of emergency or accident
  • Calls for an ambulance and admits the employee to the hospital in case of emergency or accident and briefs paramedics on the employee’s condition
  • Reviews all pre-employment health checks, medical clearances, and certificates and tracks the health conditions of employees
  • Conducts regular inventory of medicines, medical supplies, and coordinates with Admin/Purchasing for the requisition of medicine
  • Updates, monitors, and keeps clinic forms and documentation for the standard procedure and reporting
  • Liaises with a healthcare provider to set up annual exams for all employees and reviews the best-recommended package for the company
  • Establishes partnership with clinics or hospitals for pre-employment requirements, pandemic protocols such as testing
  • Initiates and manages the health and wellness programs in the company
  • Conducts periodic rounds to prevent health and safety hazards and creates safety awareness among employees
  • Orients new employees when it comes to company rules and regulations with health and safety
  • Maybe assigned with administrative tasks from time to time
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidate must possess at least a Bachelor's/College Degree, Professional License (Passed Board/Bar/Professional License Exam), Nursing or equivalent.
  • Required skill(s): nurse, nursing, health care practices, Health And Safety Management.
  • Required language(s): English, Filipino
  • At least two years (s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employees specializing in Healthcare - Nurse/Medical Support & Assistant or equivalent.
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Data Analyst

    Scope of Responsibilities
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Other tasks that are assigned by the supervisor or CEO
    • Skills Required
  • A high level of mathematical ability
  • The ability to analyze, model, and interpret data
  • Problem-solving skills
  • A methodical and logical approach
  • The ability to plan work and meet deadlines
  • Accuracy and attention to detail
  • Interpersonal skills
  • Team Working skills
  • Written and verbal communication skills
  • Advance knowledge in MS Excel
    • Qualifications
  • High school/Vocational graduates are welcome to apply (must have an accumulated six months total of work experience)
  • 2 years experience as a Data Analyst
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Database and CRM Analyst

Scope of Responsibilities
  • Gather pertinent information and organize it in a logical and functional manner.
  • Consult with management or administrators to determine what data needs to be included in the database system and will then find the best ways to organize and store this information.
  • Analyze complex sets of data to determine recommendations for business growth and improvement.
  • Utilize the results of the analysis to support recommendations for action to improve company processes.
  • Performs data corrections through analyzing data for errors and formulating corrective procedures.
  • Coaches and/or responds to Software Support regarding analyzing data, identifying problems, and proposing solutions for potential data fixes; communicate to the team when data change(s) are complete.
  • Perform related database functions across one or more teams or clients, including designing, implementing, and maintaining new databases, backup/recovery, and configuration management.
  • Perform analysis to resolve recurring database issues
  • Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
  • Provide in-depth problem diagnosis and troubleshooting skills with minimal supervision
  • Managing CRM
    • Creating, testing, and optimizing marketing automation (email campaigns, CRM updates, Sales team workflows, etc.)
    • Importing/exporting contacts, list building & segmentation
    • Enhancing the CRM and troubleshooting issues
    • Tracking engagement and other important Sales & Marketing KPIs
    • Data collection and entry
    • Report building
    • New employee tech setup (creating accounts, providing access, etc.)
  • Working with various software within our tech stack
    • Managing integrations with the CRM
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidate must possess at least Bachelor's/College Degree in Applied Mathematics/Information Technology/Computer Science or equivalent.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Experience in creating database queries
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Digital Advertising Manager

    What you should bring:
  • A solid understanding, experience, and success with paid owned and earned digital media on LinkedIn, Google, etc.
  • Google Analytics and other digital marketing and media analytics are reporting expertise.
  • Experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate digital marketing conversion objectives.
    • What you'll be doing:
  • Define, plan, execute and continually optimize digital marketing strategies to meet project needs, objectives, goals, and KPIs. This includes writing ad copy, creating ads and landing pages, and managing ad campaigns.
  • Collaborate with the web developer to implement tracking pixels, cookies, and other relevant technologies.
  • Manage the following channels and tactics: SEM/PPC, display ads, retargeting, paid social, content syndication, ABM/IP/cookie-based media, landing pages, native ads, etc.
  • Partner, collaborate and communicate digital marketing plans, status updates, and campaign performance results and insights with marketing and sales teams.
  • Report on advertising performance metrics and ROI across platforms to assess campaigns and continually optimize them.
  • Other tasks that are assigned by the supervisor or CEO
    • Minimum Qualifications:
  • College Level / College Graduate with Relevant B2B social digital advertising marketing experience
  • Great verbal and written communication skills
  • Proficiency in social media management platforms and analytics
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Digital Marketing Manager

    Scope of Responsibility
  • Plan, create and execute cohesive campaigns and content calendars to cover several digital platforms: web, website, social media, and e-newsletters.
  • Allocate marketing investments
  • Manage paid/sponsored ads (including Google Adwords)
  • Device experiments and conversion tests
  • Manage and optimize content for the company’s social media and other digital channels
  • Manage an organization's website and maintain it, keeping best practices in mind
  • Optimize marketing and distribution of various content formats such as blogs, videos, audio podcasts, etc.
  • Send regular monthly reports, analyze performance metrics and be able to generate reports and provide recommendations (social media monitoring, website ranking, Google Analytics)
  • Work with stakeholders across the company globally
  • Measure and assess goals vis-à-vis ROI
  • Work on ad-hoc projects as needed.
  • Design, build and maintain our social media presence both locally and in international markets.
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Plan and execute all web, SEO/SEM, database marketing
  • Brainstorm new and creative growth strategies through digital marketing and work closely with the sales and marketing team with direct reporting to the Director of Brand Marketing.
  • Plan, execute and measure experiments and conversion (to sales) tests.
  • Utilize the solid analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.
  • Identify critical conversion points and drop-off points and optimize user funnels.
  • Collaborate with agencies and other vendor partners.
  • Evaluate emerging technologies.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidates must possess at least a Bachelor’s/College Degree in Communications, Creative Writing, Journalism, Advertising, or equivalent.
  • Must have solid experience in digital and content marketing
  • Significant experience with Google AdWords, Facebook advertising, digital analytics, content management systems, and email marketing platforms
  • Must have working knowledge in SEM and Paid Social
    • Why Callbox?
  • Fixed Schedule and Weekends Off
  • Attractive Bi-Monthly Incentives
  • Career Advancement Opportunities
  • Daily Free Meals
  • Collaborative Office-based Work Environment
  • Monthly Corporate Events and Parties
  • Additional benefits include medical and dental healthcare, miscellaneous allowance, and more.
Send Application
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Finance Analyst

    Scope of Responsibilities
  • Cash reconciliations, payment date accounting, monthly reporting and report production, daily modeling, analysis and reporting, and financial analysis.
  • Assist with annual and quarterly forecasting.
  • Responsible for the day-to-day general ledger accounting and reconciliation, financial reporting, and analysis for assigned functional areas.
  • Perform monthly balance sheet, income statement, and changes in financial position/budget variance analysis
  • Analyze data to ensure proper accounting procedures have been followed
  • Prepare financial reports, charts, tables, and other exhibits as requested
  • Responsible for performing special projects to improve process efficiency and performance projects as assigned by Management
  • Maintain and develop various financial models and standard templates distributed for use by all of
  • Finance during the planning processes, ensuring quality, accuracy, and focused analytic review.
  • Increases productivity by developing automated reporting/forecasting tools.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Graduate of Bachelor of Science in Accountancy
  • Preferably with one (1) year experience in General Accounting With detailed knowledge in general accounting and taxation
  • Intermediate to advanced computer literacy, e.g., excel, word, PowerPoint, google docs
  • Must have excellent communication and writing skills
  • Knowledge in job costing, product costing, and project costing
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
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HR Admin Assistant

    Scope of Responsibilities
  • Promotes harmonious relationships, camaraderie, and cooperation within the Company by organizing activities and events supporting and enhancing employee morale.
  • Assists production managers to take care of the movement of employees, promotion, layoff, transfer, resignation, etc.
  • Conducts administrative investigations of violations of Code of Conduct and
  • Good Behavior for staff and management team members
  • Determines type of disciplinary actions that will be imposed on certain offences based on the Company handbook
  • Organizes orientations for Supervisors and Managers regarding new policies and procedures
  • Drafts Notices to Explain, Notices of Conference, and Notices of Decision
  • Writes email correspondence to relevant persons in the department the employee under investigation belongs to regarding Notices to Explain, Notices of Conference, and Notices of Decision to asking for their recommendation on the penalty to be meted out
  • Drafts Notices of Preventive Suspension
  • Administers job offer documentation for newly hired employees
  • Monitors whether or not crediting of salaries, overtime pay, rest day premiums, holiday pay, night differentials, bonuses, etc., and payment thereof is done in accordance with labor laws and jurisprudence and makes appropriate recommendations
  • Takes on other assignments which the Department Head may assign him/her from time to time
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Bachelors and an advanced degree and/or specialized training
  • Over one year of previous related experience directly related to the duties and responsibilities specified.
  • Computer literate with proficiency in MS Word, MS Excel, and MS PowerPoint
  • Familiar with Labor Code and other labor laws
  • Competent in decision-making and problem-solving
  • Excellent oral and written communication skills
  • Ability to foster a cooperative work environment
  • Program planning and implementation skills
  • Presentation skills
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
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HR Admin Head

    Scope of Responsibilities
  • Management of the day-to-day operation of employee-relation functions and company benefits.
  • Moderate all employee benefits such as but not limited to HMO leave conversion to cash, Paternity/Maternity benefit, sickness benefit, Solo Parent Leave, etc.
  • Oversees and Manage all pertinent documentation in the 201File, such as but not limited to employment contracts, employee memos & merits, promotion/demotion, medical records, etc.
  • Maintains up-to-date employee handbook or other administrative policies and guidelines.
  • Administers and carries out the business’s quarterly/annual recognition initiatives and annual compensation adjustments.
  • Gathers and analyzes results of exit interviews and identifies opportunities to improve retention and engagement.
  • Liaises with the Finance department and provides essential information that ensures payroll is carried out and all government-mandated benefits are complied with.
  • Work with the Recruitment team and Training Department to efficiently administer and onboard new hires and caters to the needs, e.g., training materials of the training department.
  • Work with the Safety Committee, Company Nurses, Company Physicians, and other Dept. to maintain Health and Safety Standards and ensure compliance with DOLE's guidelines.
  • Provides day-to-day advice to departmental heads, managers, and employees on general HR and Labor-related policies and procedures, forwarding issues that are more complex to the Legal Department.
  • All ad hoc duties and responsibilities as delegated by the Upper Management. Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Bachelors and an advanced degree and/or specialized training
  • Solid work experience for (3) three years or more as an HR Head/Administrator or relevant role related to the duties and responsibilities specified
  • Computer literate with proficiency in MS Word, MS Excel, and MS PowerPoint
  • Thorough knowledge of Labor Code and other labour laws
  • Competent in decision-making and problem-solving
  • Excellent oral and written communication skills
  • Ability to foster a cooperative work environment
  • Excellent organizational skills and ability to prioritize important projects
  • Exceptional interpersonal skills
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
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Techsupport

    Scope of Responsibility (IT tier 1 and 2)
  • Installation, configuration of computer peripherals, operating systems, and any related applications.
  • Monitoring and maintaining computer systems and networks;
  • Talking to staff/agents either face to face or over the telephone to help set up systems or resolve issues;
  • Replacing parts of the computer as required
  • Providing support including procedural documentation and relevant reports to agents/clients.
  • Following diagrams and written instructions to repair or set up a system.
  • Support the roll-out of new applications
  • Conducting electrical safety checks on computer equipment
  • Organizing LAN Cables, Updating employee details on the database, IP Management, Daily Inventory log, Employee ID Assignment/Management.
  • Other duties as assigned by your supervisor and site managers
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidates must possess at least a Bachelor's/College Degree in Information Technology or equivalent.
  • Preferably with 2- 3 year(s) of working experience in the related field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Basic of Linux system administration
  • Preferably with CCNA certification / Certified CCNA
  • Working with flexible schedules
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
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Network Administrator

    Scope of Responsibility (Network Admin Tier 1 and 2):
  • Installation, configuration of computer peripherals, operating systems, and any related applications.
  • Monitoring and maintaining computer systems and networks;
  • Talking to staff/agents either face to face or over the telephone to help set up systems or resolve issues;
  • Replacing parts of the computer as required
  • Providing support including procedural documentation and relevant reports to agents/clients.
  • Following diagrams and written instructions to repair or set up a system.
  • Support the roll-out of new applications
  • Conducting electrical safety checks on computer equipment
  • Organizing LAN Cables, Updating employee details on the database, IP Management, Daily Inventory log, Employee ID Assignment/Management.
  • Install and support LANs, WANs, Internet, and intranet systems.
  • Install and maintain hardware and software
  • Determine Network and system requirements
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Maintain the integrity of the network (server deployment and security)
  • Ensure network connectivity through a company’s LAN/WAN infrastructure.
  • Monitor networks to ensure security and availability to specific users.
  • Analyze and isolate issues.
  • Accountable for monitoring Asterisk Server, Network Load Balancing, and management of Linux Server such as File Server
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidate must possess at least Bachelor's/College Degree in Engineering (Others) or equivalent.
  • Preferably with 3 -5Year(s) of working experience in the related field.
  • One year experience as Network Engineer
  • Required Skill(s): Server AD, Group Policy, DHCP, Firewall
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Basic of Linux system administration
  • Preferably with CCNA certification / Certified CCNA
  • Working with flexible schedules
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

System Administrator

    Scope of Responsibility (Tier 1 and 2):
  • Install and support LANs, WANs, Internet, and intranet systems.
  • Install and maintain hardware and software
  • Determine Network and system requirements
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Maintain the integrity of the network (server deployment and security)
  • Ensure network connectivity through a company’s LAN/WAN infrastructure.
  • Monitor networks to ensure security and availability to specific users.
  • Analyze and isolate issues.
  • Accountable for monitoring Asterisk Server, Network Load Balancing, and management of Linux Server such as File Server
  • Verify that peripherals are working properly
  • Monitor System Performance and update System as soon as a new version of OS and application software comes out
  • Implement policies for the use of the computer system and network. Setup security policies for users. A system administrator must have a strong grasp of computer security(e.g firewalls and intrusion detection systems)
  • Create documentation, password, and identity management
  • Other duties may include scripting or light programming, project management for systems-related projects.
  • Must understand the behavior of software in order to deploy and to troubleshoot problems.
  • Performing a backup of data, system performance tuning, and analyze and isolate issues. Assist Domain Administrator.
  • Generated logs are checked and carefully evaluated
  • Monitor, troubleshoot, and maintain the following servers
    • Asterisk Servers
    • File Server
  • Linkedln Primary Support, Incharge of Cisco Router and switches
  • Shopping/Sourcing IT supplies
  • VPS and Windows VM Management, Openvpn Management, Gsuite Management, CMS/LN Management, VOIP Management
  • Siargao/ Singapore Ofc- LAN/Network Management/Support
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Candidate must possess at least Bachelor's/College Degree in Engineering (Others) or equivalent.
  • Preferably with 3 -5Year(s) of working experience in the related field.
  • One year experience as Network Engineer
  • Required Skill(s): Server AD, Group Policy, DHCP, Firewall
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Basic of Linux system administration
  • Preferably with CCNA certification / Certified CCNA
  • Working with flexible schedules
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Learning and Development Trainer

    Scope of Responsibility
  • Conducts classroom training to support and mentor trainees;
  • Conducts performance evaluations of trainees promptly and makes employment status recommendations;
  • Liaise with the Head of Training to determine training needs and schedule training sessions.
  • Monitors and complies with the KPIs of trainees set by the Management;
  • Provide feedback to recruitment on the quality of hires and makes a recommendation on the profile of new hires;
  • Work in coordination with the Head of Training on all aspects of training and trainees;
  • Recommend changes or revisions retaining to training modules, materials and all repeated;
  • Performs other Ad Hoc tasks assigned by the Head of Training and Development or Operations Manager or by the Management
  • Other tasks that are assigned by the supervisor or CEO
    • Skills Required:
  • Good attendance record
  • Above average communication skills
  • A keen eye for detail and structuring lesson to foster learning and retention
  • Should possess good leadership and management skills
  • Highly organized and result-oriented
  • Ability to work on multiple projects at the same time
    • Qualifications
  • Graduate of Bachelor’s degree in any field.
  • 1 - 2 years experience with Learning and Development Training
  • Willing to be based in Davao City.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Marketing Lead Generator

    Scope of Responsibility
  • Schedule appointments for sales representatives to meet with prospective clients to attend sales presentations via phone and online channels (e-mail, social media, and/or website)
  • Contact businesses or private individuals by telephone, email and LinkedIn to solicit interest in Callbox.
  • Maintains and grows a database of prospects for Callbox with complete contact information and contact history. Such information is derived from conversations, email correspondence, and online sources such as search engines, social media, websites, etc.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • High school/Vocational graduates are welcome to apply (must have an accumulated six months total of work experience)
  • Should be of legal age.
  • Good Communication Skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Recruitment Branding Specialist

    Branding
  • Assist the Recruitment team in developing candidate-facing communications, including collaborating with the Marketing Department and Hiring Managers to promote an employer’s brand and values through social media, print, and other communication mediums.
  • Create and maintain innovative and meaningful content on our social media platform.
  • Create and propose social media marketing plans for the organization.
  • Creates, manages, and distributes content through creative layout and copywriting on social media platforms.
  • Respond to all social media inquiries related to recruitment/sourcing.
  • Monitors the social media activity of different industries and competitors.
  • Organize company events, recruiting events, and sourcing events
  • Develop social media content plans in line with the Company’s brand identity
  • Prepare updates and monthly reports on social media branding efforts.
  • Continuously research the latest social media trends, best practices, and guidelines.
  • Partner with businesses and entice them to become one of our lifestyle partners.
  • Perform other duties when necessary.
  • Other tasks that are assigned by the supervisor or CEO
    • Admin
  • In charge of extending JOs for all sites. Make sure that the Job Offer acceptance rate is at 98%
  • In charge of updating and maintaining ng Job Offer sheet and Training Endorsements Tracker
  • In charge of Training email endorsements, ID template endorsements et. al
  • Other tasks given by the immediate manager, VP, and CEO.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Recruitment Assistant/Specialist

    Scope of Responsibility
  • Leads generation from our different sourcing channels such as employee referrals, online/digital platforms, and other job boards
  • To ensure daily targets are met for callouts & invites.
  • Interview candidates either via phone or face to face.
  • Coordinate interviews with hiring managers.
  • Daily updating of all applicants and sourcing trackers.
  • Conduct HR interviews on candidates who will pass sourcing screening, ensuring compliance with the company standards in conducting HR interviews.
  • Managing our candidates’ expectations on what to expect during the recruiting process and actual job/work scope.
  • Coordinating with Hiring Managers/Final interviewers on scheduling the candidates for interviews or assessments.
  • Ensure applicant trackers are updated in real-time on the final status of candidates.
  • Orient shortlisted candidates on what to expect in the onboarding process before handing it off to the admin team.
  • The immediate supervisor gives other tasks.
  • Other tasks that are assigned by the supervisor or CEO
    • Qualifications
  • Bachelor's degree in any related field
  • 6 mos sourcing/recruitment experience
  • Excellent written and oral communication skills.
  • Ability to prioritize and organize work in a multi-tasked environment.
  • Ability to adapt to a flexible schedule and able to maintain the highest level of confidentiality.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Sales Coach

    Main Responsibility:
  • Responsible for the intensive training/retraining of trainees and bottom agents and their progress thereafter;
  • Consistently promote and implement a high standard of Quality Assurance practices.
  • Reviews the daily production reports of trainees and bottom agents
  • Reviews the Monthly Summarized Report to determine the bottom-ranked agents
  • Call monitoring through analysis and calibration
  • Coordinates with the Production Manager on the progress of agents
  • Barge calls of the bottom agents and trainees·
  • Performs other tasks assigned by the Head of Training and Development or Operations Manager
  • Reports Directly to Head of Training and Development
  • Other tasks that are assigned by the supervisor or CEO
    • Daily Tasks:
  • Assess strengths and areas for improvement of Bottom Performers and Trainees
  • Thirty coaching sessions per week; For example, 20 sessions for bottom agents and ten sessions for trainees. (Minimum of 6 sessions per day; 4 bottom agents and two trainees)
  • One on one coaching of ALL Bottom performers and Trainees (at least one 15-minute session each per day)
  • NOTE:
    • QAs will be the ones to do the coaching for non-bottom in QA, and PMs and QAs will do the coaching for non-bottom performers.
    • The sales Coach will focus on Bottom performers and Trainees.
    • Coaching sessions of Sales Coaches will be graded using the QA System.
    • Send a screenshot of all graded coaching sessions as EOD in group chat.
  • Attend kick-off meeting and weekly client updates
    • Skills Required:
  • Good attendance record
  • Above average communication skills
  • A keen eye for detail and structuring lesson to foster learning and retention
  • Should possess good leadership and management skills
  • Highly organized and result-oriented
  • Ability to work on multiple projects at the same time
    • Qualifications:
  • Graduate of Bachelor’s degree in any field.
  • 1 - 2 years experience with Learning and Development Training
  • Willing to be based in Davao City.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

SEM/SEO Specialist

    Scope of Responsibility:
  • Execute tests, collect and analyze data and results, identify trends and insights to achieve maximum ROI in paid search campaigns
  • Track, report, and analyze website analytics and PPC initiatives and campaigns
  • Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
  • Optimize copy and landing pages for search engine marketing
  • Perform ongoing keyword discovery, expansion, and optimization
  • Research and implement search engine optimization recommendations
  • Research and analyze competitor advertising links
  • Develop and implement link building strategy
  • Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
  • Work with editorial and marketing teams to drive SEO in content creation and content programming.
  • Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
    • Other tasks that are assigned by the supervisor or CEO
    Qualifications:
  • Solid 1 year - 2 years experience as an SEO/SEM specialist for a company in any related field.
  • Possesses a Bachelor's degree in any field.
  • Should be of legal age.
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
  • Sales/Marketing experience is a plus but not required!
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Software Developer

    Scope Responsibility:
  • Build, test, and deploy web application systems using agreed framework and development standards
  • Translate UI/UX design wireframes to actual code
  • Optimize application for maximum speed and scalability
  • Work with the project managers to determine the requirements and priority
  • Report on the status of each task assigned
  • Collaborate with others to achieve the best possible outcome
  • Work independently when required
  • Stay up-to-date on emerging technologies
  • Debug source code and help resolve issues from the application
  • Collaborate with team members and stakeholder
  • Other tasks that are assigned by the supervisor or CEO
    • Skills Required:
  • Good working knowledge of PHP and Laravel Framework, and Mysql Database
  • Professional understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Good knowledge of JavaScript libraries and frameworks, such as AngularJS
  • Proficient understanding of cross-browser compatibility issues and ways to work around them.
  • Has the ability to learn new technology quickly and able to work in a team environment
  • Ability to learn new software and technologies quickly
  • Hardworking and can work well under pressure and strict timelines
  • Detail-oriented and can follow instructions accurately
  • Knowledge of Linux servers is a plus.
  • Experience in Hubspot API or any API development is a plus.
  • Knowledge in Zapier is a plus.
    • Qualifications:
  • Graduate of BS Computer Science or related course
  • 1 - years experience in Software Development
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
+

Web Designer (Web Developer)

    Scope Responsibility:
  • Build, test, and deploy web application systems using agreed framework and development standards
  • Translate UI/UX design wireframes to actual code
  • Optimize application for maximum speed and scalability
  • Work with the project managers to determine the requirements and priority
  • Report on the status of each task assigned
  • Collaborate with others to achieve the best possible outcome
  • Work independently when required
  • Stay up-to-date on emerging technologies
  • Debug source code and help resolve issues from the application
  • Collaborate with team members and stakeholder
  • Other tasks that are assigned by the supervisor or CEO
    • Skills Required:
  • Good working knowledge of PHP and Laravel Framework, and Mysql Database
  • Professional understanding of client-side scripting and JavaScript frameworks, including jQuery
  • Good knowledge of JavaScript libraries and frameworks, such as AngularJS
  • Proficient understanding of cross-browser compatibility issues and ways to work around them.
  • Has the ability to learn new technology quickly and able to work in a team environment
  • Ability to learn new software and technologies quickly
  • Hardworking and can work well under pressure and strict timelines
  • Detail-oriented and can follow instructions accurately
  • Knowledge of Linux servers is a plus.
  • Experience in Hubspot API or any API development is a plus.
  • Knowledge in Zapier is a plus.
    • Qualifications:
  • Graduate of BS Computer Science or related course
  • 1 - years experience in Software Development
  • Excellent communications skills.
  • Amenable to work in an office-based setup.
    • Why Callbox?
  • Fixed Schedule and Weekend Off
  • Attractive Weekly and Monthly Cash Incentives.
  • Advancement Opportunities
  • Outstanding Health and Medical Benefits
  • Free Meals every day!
  • Office-based
  • Monthly Big Corporate events and parties
  • Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More
Send Application
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OPERATIONS
Content Writer

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Data Analyst

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Database and
CRM Analyst
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Digital Advertising
Manager
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Digital Marketing
Manager
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Email Marketer

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Marketing Lead
Generator
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Sales Development
Representative
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SEM / SEO Specialist

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Social Media Marketer

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Software Developer

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Web Developer

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MANAGERIAL
Client Success
Manager
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Production Manager

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Senior Business
Development Manager
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ADMINISTRATION
Company Nurse

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Finance Analyst

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HR Admin
Assistant
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HR Admin
Head
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Learning and
Development Trainer
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Network Administrator

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Recruitment Branding
Specialist
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Recruitment Specialist

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Sales Coach

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System Administrator

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Tech Support

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